Access help

Haven't received your access yet? Here's what to do:

• Check your inbox — and your spam/junk folder — for the access email.
• Make sure you're checking the email address you used at checkout.
• Allow up to 15 minutes after payment for access to arrive.
• Still nothing? Contact support@olgaeremina.com and include your order/receipt number and the product name.
• Looking for the charge on your statement? It appears as «DODO» or «Dodo Payments», our Merchant of Record — not as «Olga Eremina». If you do not recognise a charge, please write to us before contacting your bank.

We aim to respond within 2 business days.